Security Concierge Officer – Commercial High-Rise Building
Location: Brickell, Miami, FL
Schedule: Tuesday - Saturday - 11p-7a
Pay Rate: $18.00 per Hour
Join the SMI Team!
SMI is seeking an experienced and professional Security Concierge Officer for a premier commercial high-rise building located in the heart of Brickell. This position is ideal for an individual who takes pride in providing exceptional customer service while maintaining a secure and welcoming environment for tenants, guests, and vendors.
As the first point of contact for the property, you will serve as the face of the building and play a vital role in creating a positive experience for everyone who enters the facility.
Position Responsibilities:
- Greet and welcome tenants, guests, visitors, and vendors in a professional and courteous manner.
- Provide exceptional customer service and assistance to building occupants.
- Monitor lobby and common areas to ensure a safe and secure environment.
- Assist the Property Management Office with daily operations and administrative support as needed.
- Verify visitor access and maintain visitor logs.
- Respond to tenant inquiries and provide information or directions when necessary.
- Coordinate with building staff, contractors, and vendors.
- Observe and report any unusual activity, maintenance concerns, or security-related incidents.
- Maintain a professional appearance and demeanor at all times.
- Represent the building and SMI with the highest level of professionalism and integrity.
Qualifications:
- Previous Security Concierge, Front Desk, Hospitality, or Customer Service experience preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and strong customer service mindset.
- Ability to multitask and work independently.
- Strong attention to detail and problem-solving skills.
- Experience working in commercial office buildings, luxury residential properties, hotels, or hospitality environments is a plus.
- Valid Florida Security D License preferred.
Why Join SMI?
At SMI, we value professionalism, teamwork, and excellence in customer service. We provide our employees with opportunities to grow while working alongside outstanding professionals in a supportive environment.
If you are ready to bring your expertise, provide exceptional service, and work with a great team, SMI is the company for you.
Apply today and become part of a team dedicated to excellence.